| |
|
||||||||||||||||
| This column is dedicated to members who count technical training as part or all of their job responsibilities. The reluctant trainer focuses on the best way to improve performance and considers instructor-led training only one of a number of alternatives. | |||||||||||||||||
|
Taking the mystique (and the cost)
out of online training |
|||||||||||||||||
|
In the last issue, I talked about how to make instructor-led PowerPoint presentations more interactive. Now I'll offer a few concrete tips on when and why you might want to create an online course out of your PowerPoint presentation. I asked the subscribers of the WBTOLL-L e-mail list (Web-based Training, OnLine Learning) if they had any experience doing this. The replies I received fell within this range: A… It was easily accomplished and was received very successfully. Z… Online learning takes years of experience, is not the same as instructor-led training, and it would be foolish to attempt such a thing. When many people think of online learning, they immediately imagine a high-budget production that requires a great deal of new design techniques, technical execution, and time. It can be that. But it doesn't have to be. |
|||||||||||||||||
| The critical questions |
The secret to successful online learning is to keep trying to answer
these four questions:
These questions are usually best answered iteratively. For example, before you worry about cost, you must determine whether an online course can meet your quality and logistics goals. If you find that the course you've conceptualized is too expensive to produce, you need to go back and see which secondary goals you can compromise, without losing track of your primary goal and ensuring that your course does not deteriorate in quality from what you have now. |
||||||||||||||||
| Motivations for going online |
We all want to improve the quality of our instruction. What if we were given a huge budget by management and told to go develop the best online training there is? In that case, our primary motivation for training online would probably be: Instructional improvement
I've heard of a few cases like this, at least over the short term while a particular company is flush with cash. More often, our primary motivation is less noble, but more pressing: Training logistics
These motivations have to do with making training more convenient, more affordable, more manageable, or even safer. If your primary motivation to go online comes from the training logistics category, does this mean training quality will be compromised? That depends on two things: the quality of your current training and how well you can incorporate the instructional improvement objectives as secondary motivations. |
||||||||||||||||
| Examples of motivation |
|
||||||||||||||||
| Conclusion |
One of the great advantages of Web-based training is that it can be a work in progress. You can start simply, as long as you have satisfied yourself that you are slightly ahead of the game in terms of your instructional and logistic goals. As you acquire more technical skills and the software you need, or convince management to give you a development budget when they realize the potential of online training, you can continue to improve the course. Professional training societies get the largest turnout at meetings that involve the topic of instructional technologies. Most trainers are eager to get a better idea of what is involved in online training, but it is daunting. Many are afraid of the high technology, and therefore high expense, that they think must be involved. If you can afford to hire a contractor or more staff to develop glitzy courses, more power to you. If you can't, you still may be able to find ways to benefit from taking courses online. There can also be a big benefit for you personally: as you get a sense of the strengths and weaknesses of simple online courses, you get a much better idea of how you would proceed in a more ambitious project, regardless of whether you hire it, assign it, or do it yourself. I would like to hear your thoughts. Please e-mail me at nhild@attglobal.net. |
||||||||||||||||
| Nancy Hildebrandt, Ph.D., is a Sr. Technical Writer at Tumbleweed Communications Corp. in Redwood City, California. She has worked as a training consultant, co-founded an e-commerce Web site, taught at colleges in Japan, and done research at Harvard Medical School on how people process written information. You can reach her at nhild@attglobal.net. | |||||||||||||||||
|
Winter 2000 |
|||||||||||||||||