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HELP ENGINE SCORECARD

Last updated: November 19, 1998

M A I N T A I N E D   B Y   K A R E N   M O B L E Y
Carolina chapter

In an effort to keep up with available help engine technology, Hyperviews:Online presents an ongoing feature: The Help Engine Scorecard. This scorecard tracks and compares the features of available help engine technology. If we do not have a help engine you have heard about, please contact us and we will add the information if you provide it, or we will try to determine the information if you cannot. We also welcome updates and corrections -- all we ask is that you cite your sources!

After this issue, the Help Engine Scorecard will appear only on the Resource Reference Desk page.

HTML Help Jelp JavaHelp Oracle Help for Java W3C HTML WebHelp WinHelp IPF
Cost Free $495 Free Free Free @ $765: ships as part of RoboHelp Office or RoboHTML Free
Current version 1.2 2.02 1.0 Beta Release 
(as of 10/5/98)
2.0 4.0 2.0 as of RoboHelp 7.0 & RoboHTML 7.0
Browser independent No, requires MSIE 3.02 or later Yes--provides a browser that you can distribute royalty free No--requires Java-enabled browser (ships with HotJava) No--requires Java-enabled browser (ships with HotJava) Yes No, requires browsers that support at least Java 1.2 (recommends latest versions of Internet Explorer or Netscape) Does not apply Does not apply
Project editor Yes No No No No Yes, via RoboHelp Office or RoboHTML Yes, through third parties Yes, through third parties
Linking Yes Yes (as defined in the associated RTF file) Yes (through standard HTML) Yes (through standard HTML) Yes Yes (through standard HTML, as well as ActiveX for MSIE and JavaScript for other browsers) Yes Yes
Context-sensitive Yes (built into Windows API) Yes Yes (built into JDK 1.2 API) Yes No No, requires programmatic intervention. Yes Yes
Graphics support Supports standard Web formats and technologies, including ActiveX and Java-enabled add-ons; includes screen capture utility Yes--supports BMP, GIF, and JPEG files; converts BMP files to GIF files Supports standard Web formats and technologies, including Java-enabled add-ons Supports standard Web formats and technologies, including Java-enabled add-ons Supports standard web formats and technologies, additional support is browser- dependent Yes, supports GIF and JPEG files. Yes, supports bitmaps,  metafiles, segmented hypergraphics, and multi-resolution bitmaps Yes, supports bitmaps and metafiles
Window size and position Yes Yes  Yes Basic No Yes, through HTML code in helps or programmatic intervention Yes Yes
Popups Yes Yes Yes (through an applet supplied with JavaHelp) No No Yes, via ActiveX for MSIE and WebHelp system for other browsers Yes Yes
Table of contents Yes Yes Yes Yes No Yes Yes Yes
Keyword searching Yes Yes Yes Yes No Yes (index) Yes Yes (index)
Full-text searching Yes Yes Yes Yes No No Yes Yes
Compiled format Yes Yes Yes Yes No No Yes Yes
Embedded help Yes Yes Yes No No No No No
Portability Windows 95, 98, NT Based on Java,  has been tested on Windows, UNIX, and Solaris platforms Based on Java Based on Java Supports any operating system from which you can view the Web. Based on Java 1.2, has been tested on Windows, Macintosh, and UNIX. Windows 3.1, 95, NT Windows 3.1, 95, NT, OS/2, AIX
Internationalization and localization Yes Yes Yes Yes
DBCS-enabled Yes No Yes Yes, via a separately developed and released version of RoboHelp/RoboHTML for DBCS languages, created by XLsoft. Yes Yes
Resources Blue-Sky technical support staff.

Microsoft Corporation 1995. Microsoft Windows 95 Help Authoring Kit.

Sun Microsystems, Inc. 1998. "JavaHelp 1.0 Specification Draft, version 0.70" (November 5, 1998), http://java.sun.com/products/javahelp.

Snarr, Todd. 1998. "Developing Java-Based Help" Hyperviews:Online (August).

Zubak, Cheryl Lockett. 1998. "HTML-Based Help: Is It Ready for Prime Time Yet?" Intercom (July/August): 21-28.