Policies, Processes and Procedures: Governing Standards and Information Architecture
By Cherie Fairburn
Tips for a Successful Job Interview
By Adrienne Escoe
New Member Profile: Cherie Fairburn
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Got a hot product or service you'd like our 1,000+ members to hear about?
Contact the Editor to inquire about rates: Lois Marsh.
The P&P SIG has proposed two sessions for the 2008 STC conference in Philadelphia. One session was proposed by SIG-invited speaker, Raymond Urgo, and will be titled "Assessing the Maturity Grade of Policies & Procedures Programs".
Attendees of this session will learn a unique and simple model for rapidly assessing how well an organization's P&P program is positioned for providing performance-based communication. Discover the maturity grade for your organization's P&P program and how it compares to others.
The second session is titled 'Topics of Special Interest' and is a proposed progression session with speakers from the P&P SIG as well as other SIGs with whom P&P shares members. We expect notification of acceptance (or rejection) later in December. We will share this information in the next issue of Direction.
Introduction to Policies & Procedures Communication
A web-based course offered through University of California, Los Angeles Extension
Dates: April 10 to June 5, 2008
Fee: $525. (possible discount for STC members) Course# 439.19 Reg# (pending)
Instructor: Raymond E. Urgo (rurgo@urgoconsulting.com )
Contact: UCLA Extension (310) 825-4192 or www.uclaextension.edu
Just finished a tough project? Got an experience to share about policies and procedures? Want to review a book?
Whether you’re just getting started in P&P or are an old hand, your fellow P&P SIG members want to hear your story and share your experiences.
Why not write an article for Direction or send an email to our listserv? Let’s hear from you!
To submit an article or an email about your story, contact Lois Marsh at lois.marsh@bmo.com or Leigh Cordiner at LarLei@hotmail.com.
Raymond Urgo is a founding member of the Policies and Procedures SIG of STC and he has led and served in virtually every volunteer position in the SIG. He served as SIG Manager for much of the SIG’s history and has always worked hard with a positive attitude to foster and empower the P&P SIG.
When Audrey Cielinski (past SIG Manager) resigned after serving for several years, no one stepped forward to fill the vacancy, so Raymond again took on the SIG Manager role. During that time, membership rose to 1,000+. Over the past 3 years, Ray developed a solid volunteer base for the SIG Executive, ensuring that he could step down again this year knowing there would be someone to take the reins.
Last year Ray was made a Fellow of the STC. Now STC has again recognized Raymond’s contribution by awarding him the Distinguished SIG Service Award with the following citation:
“In recognition of your dedicated leadership and service to the P&P SIG, beginning with your role as founding member then longtime SIG manager and now cheerful sponsor and mentor to SIG members and volunteers.”
Is there a book about technical communication you’d like to buy? The P&P SIG will pay for your copy if you qualify for our book review program. How does it work? Up to four times a year, the editors of Direction will refund the cost of a qualified book on receipt of a book review and a purchase receipt.
How does a book qualify? Book selections must be approved in advance by the SIG Co-Managers based on applicability for our readers and to some extent, price. The book must also be available for purchase by other members (i.e., still in print).
Email your proposal to lois.marsh@bmo.com including the title, author, price and ISBN number.
