Resources: Documentation Quality Books and Websites

This list was posted in May, 2005. Entries after that time are dated (month and year, for example, June 2005).

Documentation Quality Reference Books

Stephen Doheny-Farina, editor. Effective Documentation: What We Have Learned From Research. The MIT Press, 1988.

Roger A Grice and Lenore S Ridgway, editors. Improving Quality And Productivity Of Technical Communication. Oryx Press, 1996. ISBN 0-98774-962-6.

Gretchen Hargis. Developing Quality Technical Information: A Handbook for Writers and Editors. 2d ed. Prentice-Hall PTR, 2004.

Carl Jansen, Pieter van der Poort, and Ron Verheijen, editors. Quality Of Technical Documentation: Utrecht Studies In Language & Communication. Editions Rodopi, 1994.

Henk Pander Maat and Michael Steehouder, editors. Studies Of Functional Text Quality.
Utrecht Studies in Language and Communication, Volume 1. Rodopi, 1992.

Luuk van Waes, Egbert Woudstra, and Paul van den Hoven, editors. Functional Communication Quality. Utrecht Studies in Language and Communication, Volume 4, Rodopi, 1994.

Documentation Quality Websites

www.prc.dk/user-friendly-manuals/, site focused on quality in documentation.

Copyright © 2005, 2006, 2007, 2008 Society for Technical Communication. Items are dated when posted with the month and year. Find new items with Ctrl F; enter the month and year, for example, June 2005.