Conferences and courses
Ongoing
The American Society for Quality, www.asq.org, offers courses and educational materials in all areas of quality control and management. Types of offerings include:
- Public courses and on-site training
- e-Learning center courses
- Webinars
- Self-directed learning to prepare for certification
- Conferences
- Books and publications, including study materials for ASQ certifications
As of May, 2005 topics offered include the following. For each, the types of offerings are indicated by number according to the list above, except books and publications which are offered in all categories.
Auditing (1,2,4)
Auditing - ISO 9000 (1,2)
Auditing - medical device (1,2)
Auditing - automotive (1,3)
Basic quality (2,4)
Customer relationship management (1,2)
Education (1,3)
Engineering (1,2,4)
Environmental management (1)
Health care (1,3)
Leadership (1,3)
Lean (1,3)
Process and project management (1,3)
Quality management (1,2,3,4)
Reliability (1,2)
Satisfaction and service quality (1,5)
Six Sigma (1,2,5)
Software development (1)
Statistics (1,2)
Supplier quality (1)
Events latest to earliest
For a comprehensive listing of conferences and courses in technical communication, please visit the calendar compiled by the Information Design and Architecture and Online SIGs at http://www.stcsig.org/oi/on_conferences.htm.
March 2006
ASQ. 2006 Quality Institute for Healthcare: Improving Efficiency of Delivery Systems. March 6 to 8. Houston, TX. http://qihc.asq.org/. Posted December 2005.
ASQ Quality Management Division. 18th Annual Quality Management Conference. March 2-3. Irvine, California. http://www.asq.org/qm/conferences/index.html
October 20 to 21, 2005
STC Training Program. Crystal City, Virginia (near Washington, DC). Details on the News page.
September 27 to 28, 2005
Beyond Compliance to Sarbanes-Oxley: Financial Benefits From Integrating Your Management Systems. Philadelphia, PA. http://www.asq.org/ed/conferences/sox/2005/index.html
June 2005
VITS, a Swedish research organisation with researchers from six universities, is holding a research workshop June 22, 2005 in Kiruna, Lapland, Sweden, "Communication and Coordination in Business Processes - An International Workshop (CCBP2005)."
In order to develop information systems for business process it is necessary to describe and evaluate coordination and communication. Questions to be addressed in this research workshop include but are not limited to the coordination of work within and between organisations; the role of information technology in coordination of business processes; modeling, evaluation and business processes (re)design; as well as what infrastructures are needed for communication and coordination in business processes.
Besides these evident practical issues there are conceptual and theoretical issues which must be addressed like: How are the concepts of communication and coordination related to each other? What is coordinated in business processes? What is the role of human beings versus information technology in business processes? Conference information is available at: www.vits.org/CCBP2005.