Some comments and instructions in this page are for audio browsers and users who browse this site with screen readers. If you can see this paragraph and you are not using a text-only or screen reader browser, either the style sheet for screen viewing didn't load (if so, click on "refresh" to reload the style sheet), or you need to use a World Wide Web Consortium (W3C) standards-supporting browser that has full HTML 4.0.1 Strict and cascading style sheet (CSS) level 2 support. (For information about these browsers, see Standards-supporting browsers.) The Society for Technical Communication is a W3C member: http://www.w3.org/
For additional information, see the Accessibility Design and Features page.
If your browser supports hotkeys, the following hotkeys will move you around the page:
0 to return to the top of the page.
1 to skip navigation links and go to the main content.
2 to move to the top navigation links.
3 to skip the Introduction section.
4 to move to the side navigation links.
5 to move to the bottom navigation links (these include both the top and side navigation links).
6 for the search query input field.
7 to submit search query.
8 to use the Screen style sheet.
: to use the Negative style sheet.
9 to use the Text style sheet.
r to use the Text in large font style sheet.
# to print this page.
l to use the Aural style sheet.
& for Link Suggestion.
n for Name.
s for Subject.
m for Message.
p for Home Phone.
w for Work Phone.
d for Wireless Device / Pager.
x for Contact Preference.
e for E-mail.
f for Fax.
y for Company.
t for Street.
i for City.
a for State.
/ for Post or Zip Code.
o for Country.
u for URL.
b for Membership.
h for Membership Number.
z to Send the message.
c to Clear (reset) the form.
Access keys are activated by pressing
Alt (for Windows) or
control (for Mac) and the access key character (in some browsers, the access keys are activated by releasing the
control key, then pressing the access key character, then pressing the Enter key). The Tab key will also get you through the page.
Because Cascading Style Sheet (CSS) positioning rules are used in the style sheet, you may find that only Alt 1 (top) works in the latest visual browsers. All four keys should work in older browsers that don't support CSS positioning standards.
Pull browser window out or in to widen or shorten line length.
|Acceptable Terms||Unacceptable Terms|
|Able-bodied; able to walk, see, hear, and so forth; people who are not disabled.||Healthy, when used to contrast with "disabled." Healthy implies that the person with a disability is unhealthy. Many people with disabilities have excellent health.|
|People who do not have a disability.||Normal. When used as the opposite of disabled, this implies that the person is abnormal. No one wants to be labeled as abnormal.|
|A person who has (name of disability).
Example: A person who has multiple sclerosis.
|Afflicted with, suffers from. Most people with disabilities do not regard themselves as afflicted or suffering continually.
Afflicted: a disability is not an affliction.
|Disabled person; person with a disability.||Cripple, cripples—the image conveyed is of a twisted, deformed, useless body.|
|Disability, a general term used for functional limitation that interferes with a person's ability, for example, to walk, hear or lift. It may refer to a physical, mental, or sensory condition.||Handicap, handicapped person or handicapped.|
|People with cerebral palsy, people with spinal cord injuries.||Cerebral palsied, spinal cord injured, and so forth. Never identify people solely by their disability.|
|Person who had a spinal cord injury, polio, a stroke, and so forth or a person who has multiple sclerosis, muscular dystrophy, arthritis, and so forth.||Victim. People with disabilities do not like to be perceived as victims for the rest of their lives, long after any victimization has occurred.|
|Has a disability; has a condition of (name of disability), or born without legs, and so forth.||Defective, defect, deformed, vegetable. These words are offensive, dehumanizing, degrading, and stigmatizing.|
|Deafness/hearing impairment. Deafness refers to a person who has a total loss of hearing. Hearing impairment refers to a person who has a partial loss of hearing within a range from slight to severe.
Hard of hearing describes a hearing-impaired person who communicates through speaking and speech-reading, and who usually has listening and hearing abilities adequate for ordinary telephone communication. Many hard of hearing individuals use a hearing aid.
|Deaf and Dumb is as bad as it sounds. The inability to hear or speak does not indicate intelligence.|
|Person who has a mental or developmental disability.||Retarded, moron, imbecile, idiot. These are offensive to people who bear the label.|
|Use a wheelchair or crutches; a wheelchair user; walks with crutches.||Confined/restricted to a wheelchair; wheelchair bound. Most people who use a wheelchair or mobility devices do not regard them as confining. They are viewed as liberating; a means of getting around.|
Note: These definitions are used with permission of the City of San Antonio Disability Access Office.
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