About the Usability and User Experience Community
Website Design Survey Findings

Candace Cole
Usability Interface, October 1996

In July 1996, we surveyed all the PIC members we could reach electronically, which was half of our total membership. Twenty percent of you responded. Here's what you told us:

The three metaphors that best describe your vision of the ideal Usability PIC Web site are Information Kiosk, Library, and Magazine:

The first four types of information you wantus to provide are usability tips and techniques, how-to articles on getting started, where-to-find information about tools and techniques, and in-depth articles on particular usability design techniques:

The top two services you'd like us to provide are a repository of Best Usability Practices for technical communicators and sample usability test tools and techniques:

You would like to see Web content be updated monthly or every 2 weeks. Some people suggested that how often information needs to be updated is dependent on the nature of the information:

Most of you expect to visit the Web site every couple of weeks or once or twice a month:

Besides frequently updated information, the things that would keep you coming back to the site are columns by experts, tips from books and articles, easy access and navigation, and speed of loading: