Usability Techniques
Ten Guidelines for User-Centered Web Design: Further References

by Aime Truchard, editor, and Rassa Katz-Haas, content author.
Reprinted from Usability Interface, Vol 5, No. 1, July 1998

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Books

Albers, Josef. Interaction of Color. Yale University Press. 1987

Arnheim, Rudolph. Visual Thinking. University of California Press.1989

Apple Computer, Inc. Human Interface Guidelines. Addison-Wesley, 1996

Bernard, Ryan. The Corporate Intranet. John Wiley and Sons, 1996

Bias, Randall G., and Mayhew, Deborah J., Eds. Cost-Justifying Usability. Academic Press Professional. 1994

Blattner, M. M., and Dannenberd, R. B., Eds. Multimedia Interface Design. Addison-Wesley. 1992

Brand, S. The Media Lab: Inventing the Future at MIT. Viking Penguin. 1987

Card, S. K., Moran, T.P., and Newell, A. The Psychology of Human-Computer Interaction. Lawrence Erlbaun Associates. 1983

Carroll, John. M. Minimalism Beyond The Nurnberg Funnel. MIT Press w/ Society for Technical Communication. 1998

Carroll, John. M. The Nurnberg Funnel: Designing Minimalist Instruction for Practical Computer Skill. MIT Press. 1990

Carroll, John. M., ED. Interfacing Thought: Cognitive Aspects of Human-Computer Interaction. MIT Press. 1987

Clark, R. C., How to Design and Develop Effective CBT. Center for Performance Technology. 1995

Cooper, Alan. About Face: The Essentials of User Interface Design. IDG Books Worldwide. 1995

del Gado, Elisa and Nielsen, Jakob, Eds. International User Interfaces. John Wiley & Sons. 1996

Dumas, Joseph S., and Redish, Janice C. A Practical Guide to Usability Testing. John Wiley & Sons. 1994

Ehn, P. Work-Oriented Design of Computer Artifacts. Arbetslivscentrum (Stockholm). 1988

Hackos, Joann T, and Stevens, Dawn M. Standards for Online Communication: Publishing Information for the Internet/World Wide Web/Help Systems/Corporate Internets. John Wiley and Sons. 1997

Heavin, Bruce and Weinman, Lynda. Coloring Web Graphics. New Riders, 1996

Horton, William. Illustrating Computer Documentation: the Art of Presenting Information Graphically on Paper and Online. John Wiley & Sons. 1991

Horton, William. The Icon Book: Visual Symbols for Computer Systems and Documentation. Society for Technical Communication. 1997

Horton, William. Secrets of User-Seductive Documentation, 2nd Edition. John Wiley & Sons. 1998

IBM. Object-Oriented Interface Design: IBM Common User Access Guidelines. IBM Document. Que Publishing. 1993

Itten, Johannes. Elements of Color. John Wiley & Sons. 1985

Itten, Johannes. The Art of Color: The Subjective Experience and Objective Rationale of Color. John Wiley & Sons. 1997

Kantowitz, B.H., and Sorkin, R. D. Human Factors: Understanding
People-System Relationships
. John Wiley and Sons. 1983

Kasper, Gabriele and Kellerman, Eric, Eds. Communication Strategies: Psycholinguistic and Sociolinguisitc Perspectives. Longman Publication Group. 1987

Landauer, Thomas K. The Trouble with Computers: Usefulness, Usability, and Productivity. MIT Press. 1995

Lauchman, Richard. Plain Style: Techniques for Simple, Concise, Emphatic Business Writing. American Management Association

Meyer, Eric K. Designing Infographics: Theory, Creative Techniques, and Practical Solutions. Hayden Books. 1997

Laurel, Brenda, Ed. The Art of Human-Computer Interface Design. Addison-Wesley. 1990

Laurel, Brenda. Computers as Theater. Addison Wesley, 1993

Mijksenaar, Paul. Visual Function: An Introduction to Information Design. Princeton Achitectura Press. 1997

Nardi, Bonnie A, Ed. Context and Consciousness: Activity Theory and Human-Computer Interaction. AP Professional. 1995

Nielsen, Jacob. Multimedia and Hypertext: The Internet and Beyond. Academic Press. 1995

Norman, Donald. The Psychology of Everyday Things. HarperCollins, 1988

Norman, Donald. Things That Make Us Smart. Addison Wesley, 1993

Norman, Donald. Turn Signals Are the Facial Expressions of Automobiles. Addison Wesley. 1992

Parsaye, K., and Chignell, M. Intelligent Database Tools and Applications: Hyperinformation Access, Data Quality, Visualization, Automatic Discovery. John Wiley and Sons. 1993

Pirouz, Raymond, and Weinman, Lynda. Click Here: Web Communication Design. New Riders. 1997

Regier, Terry. The Semantic Potential: Spatial Language and Constrained Connectionism (Neural Network Modeling and Connectionism). MIT Press. 1996

Shneiderman, Ben. Designing the User Interface: Strategies for Effective Human-Computer Interactions. Addison Wesley Longman. 1997

Tognazzini, Bruce. Tog on Interface. Addison-Wesley. 1992

Tufte, Edward R. Envisioning Information. Graphics Press. 1990

Tufte, Edward R. The Visual Display of Information. Graphics Press. 1983

Weinman, Lynda. Designing Web Graphics 2. New Riders. 1996

Williams, Robin. The Non-Designer’s Design Book: Design and Typographic Principles for the Visual Novice. Peachpit Press. 1994

World Wide Web

Browser Safe Color Palette
http://www.lynda.com/hex.html

Characterizing Browsing Strategies in the World Wide Web
http://www.igd.fhg.de/www/www95/papers/80/userpatterns/UserPatterns.Paper4.formatted.html

Color and Type in Information Design
http://www.acm.org/sigchi/chi97/proceedings/tutorial/cap.htm

Comparison of Reading Paper and On-Line Documents
http://www.acm.org/sigchi/chi97/proceedings/paper/koh.htm

Current Issues in Web Usability, Alertbox 
http://www.useit.com/alertbox/

Designing Information-Abundant Websites
http://www.cs.umd.edu/projects/hcil/ijhcs-copy/main.html

HCI Oversite
http://www-personal.umich.edu/~bing/oversite/hci.html

How Users Perceive Distributed Documents
http://condor.depaul.edu/~asears/Research/DDProject/UserPerceptions.html

Knowledge Representation, Getty Art History Information Program
http://www.ahip.getty.edu/agenda/hypermail/0002.html

Making Web Text Easy on the Eyes
http://www.avatarmag.com/columns/ui/default.htm

Ph.D. Reading List for Human-Computer Interaction
http://www.depaul.edu/~asears/hci/phdlist.html

Publishing on the World Wide Web, MIT
http://web.mit.edu/cwis/publishing.html

Resources on HCI
http://www.acm.org/~perlman/interactions/resources.html

Style Guide for Online Hypertext, World Wide Web Consortium, Tim Berners-Lee
http://www.w3.org/Provider/Style/Overview.html

Taking Computers to Task, Scientific American
http://www.sciam.com/0797issue/0797trends.html

Task-Centered Design
http://www.acm.org/~perlman/uidesign.html

Test Your Designs-On People!, Webmonkey
http://www.hotwired.com/webmonkey/tools/97/39/index0a.html?collection=design

Web Usability Oversite
http://www-personal.umich.edu/~bing/oversite/webuse.html#style

What is Good Design?
http://www.sun.com/950801/columns/MaryMorris.col9508.html

What Makes a Great Website?
http://webreference.com/greatsite.html

 

Articles, Papers, and Proceedings

Bailey, Skip. Iterative methodology and designer training in human-computer interface design. Paper presented at CHI ’93

Beer, T., Anodenko, T., & Sears, A. A pair of techniques for effective interface evaluation: cognitive walkthroughs and think-aloud evaluations. Proceedings of The Human Factors and Ergonomics Society, 41st Annual Meeting, pp.380-384. 1997

Benbasat, Izak, Lim, Kai H., and Todd, Peter A. An experimental investigation of the interactive effects of interface style, instructions, and task familiarity on user performance. ACM Transactions on Computer-Human Interaction 3:1 (March, 1996), pp. 136-161

Billard, Trish. Human factors for web design. Proceedings of Society for Technical Communication 44th Annual Conference, p.322. 1997

Branaghan, Russell J., and Simeral, Elizabeth J. A comparative analysis of heuristic and usability evaluation methods. Proceedings of Society for Technical Communication 44th Annual Conference, p.307. 1997

Enser, P. G. B. Query analysis in a visual information retrieval context. Journal of Documentaiton and Text Management, 1:1, pp. 25-52. 1993

Frkjr, Eric and Hertzum, Morten. Browsing and querying in online documentation: a study of user interfaces and the interaction process. ACM Transactions on Computer-Human Interaction 3:2 (June, i996), pp. 136-161

Greenberg, Saul and Tauscher, Linda. How people revisit web pages: empirical findings and implications for the design of history systems. Human-Computer Studies, 47, pp. 97-137 (1997)

Haake, Jrg M., Hahneman, Jrg and Thring, Manfred. Hypermedia and cognition: designing for comprehension. Communications of the ACM

Kieras, David E., Wood, Scott D., & Meyer, David E. Predictive engineering models based on the EPIC architecture for multimodal high-performance human-computer interaction task. ACM Transactions on Computer-Human Interaction 4:3 (September, 1997), pp. 230-275

Newman, I. A., Parks, L. M., and Smith, P. A., Virtual hierarchies and virtual networks: some lessons from hypermedia usability research applied to the World Wide Web. Human-Computer Studies 47, pp. 67-95 (1997). Academic Press Limited

Prail, A. Why usability engineering is not an option. Proceedings of the Third Conference on Quality in Documentation, Waterloo, Ontario. 1992

Shneiderman, Ben, Byrd, Don, and Croft, Bruce W. Clarifying Search: A User-Interface Framework for Text Searches. D-Lib Magazine. January, 1997

Sears, A. Visualizing efficiency: A technique to help designers judge interface efficiency. CHI '96 Conference Companion. Pp.311-312

Sears, A., Jacko, J.A., & Borella, M.S. Internet Delay Effects: How Users Perceive Quality, Organization, and Ease of Use of Information. Proceedings of CHI '97, 2, 353-354. 1997

Tudor, L. G., Muller, M.J., Dayton, T, and Root, R.W. A participatory design technique for high-level task analysis, critique, and redesign: the CARD method. Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting, Santa Monica, Ca:1993

Soderston, C., and Kleid, N. Concept mapping: a job-performance aid for hypertext developers. SIGDOC 1997, Conference Proceedings

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