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The Usability SIG Newsletter

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Usability Interface

October 2003

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(4 pages)

Uncovering True Motivation: The Whys and Wherefore
By Scott McDaniel
Scott offers wisdom from a child—in the course of analyzing requirements, it turns out to be important to keep asking "Why?" More...

Using Personas: Bringing Users Alive
By Whitney Quesenbery
Whitney answers important questions: How do we communicate what we know about the people who use our products in an engaging, efficient way? How do we get beyond statistics to a portrait of users that helps us use this information to make decisions? More...

Message Severity Levels—How Much Is Enough?
By Martin Schwirzke and Mayuresh Ektare
Martin and Mayuresh conducted usability tests of their error messages, and present their findings in this article. Their hypothesis: increasing the number of severity levels, or granularity, does not improve a user’s ability to interpret the problem described in the message. More…

Usability of My Digital Camera
By David Dick
Allan Cooper is correct when he describes in Inmates Are Running the Asylum how a product changes when computer technology is applied. One example is the camera. Digital cameras are similar to non-digital cameras except for the way they capture an image—actually; it’s a camera with computer technology. More...

Pulse of the SIG
Electronic Voting: Usability, Communication, Trust
By Karen Bachmann
Beyond just the undeniable importance of a usable form and voting mechanism, is the need to consider the comfort and satisfaction of voters dealing with sometimes radically changed voting systems, especially when the move is from paper-based voting systems to electronic systems. More...

Book Reviews

Reshaping Technical Communication: New Directions and Challenges for the 21st Century by Barbara Mirel and Rachel Spilka, eds.
Reviewed by Jeff Staples, Houston Chapter

Leonardo’s Laptop: Human Needs and the New Computing Technologies by Ben Shneiderman
Reviewed by Allen Rotz, Usability SIG Manager, Washington, DC Chapter

Columns and SIG News

SIG News

  • Report from the New Jersey Usability SIG Meeting

Report from DUX - Designing User Interfaces  
by Fred Sampson

 
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