The Usability SIG Newsletter
Usability Interface

Usability Interface is the quarterly publication of the Usability SIG. The purpose of the newsletter is to provide technical communicators with up-to-date and in-depth information on how they can apply usability design and testing techniques to their products. A summary version containing the lead articles and SIG news is mailed to all SIG members.

August 2004

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Newsletter Summary  (6 pages)

User Observation Testing: Forms and Procedures for an Information-Driven Web Site
By Steven Streight
When a council of the Boy Scouts of America faced complaints about their web site, a team of usability experts helped identify usability deficiencies prior to the re-design.  More» 

Don't Feed the Subject Matter Expert
By Geoff Hart
If the way to a man's heart is through his stomach, is there any statistically significant relationship between feeding and cooperation in working with subject matter experts? Geoff takes a humorous look at this critical research topic. More»

2 Create Web Site
By Leanne Krudner
A valuable resource site for those creating their first web sites. More»

Review- Older Users and the Web 
By Allen Rotz
Fifteen speakers presented information on usability issues faced by older users on the web. More»

Columns and SIG News

Editorial: Keeping the Membership Informed
David Dick, Editor

The Pulse of the SIG: Transformation and the Usability SIG
Karen Bachmann, Usability SIG Manager

From the STC President: Transformation Update or...Introduction Andrea Ames, STC President

SIG News

• SIG members honored with President's Award
• Usability NJ holds picnic
• Seminar: GSA and HHS Launch Usability University
• Workshop: NIST holds workshop on usability reporting
• Conference: Aging By Design at Bentley College