The UUX Community Newsletter
Usability Interface

Usability Interface is the quarterly publication of the Usability and User Experience Community. The purpose of the newsletter is to provide technical communicators with up-to-date and in-depth information on how they can apply usability design and testing techniques to their products.

August 2009

Mental Models: Aligning Design Strategy with Human Behavior
By Mary Deaton, UUX Manager
A reprint of Mary Deaton's article that appeared in TechnicalCOMMUNICATION Volume 56, Number 2, May 2009.

Evaluating Existing Web Sites and Applications: Navigation and Structure
By Eric Hughes
The second article in a series by our own Eric Hughes

Review of Designing the User Interface: Strategies for Effective Human-Computer Interaction (5th Edition)
By Bob Strohmeyer
Review of Ben Schneiderman and Catherine Plaisant's fifth edition book

Review of Card Sorting: Designing Usable Categories
By Rahel Bailie
A comprehensive guide to help you get through the ins and outs of card sorting - It's harder than you think!

Adopting Documentation Usability Techniques to Alleviate Cognitive Friction
By Debarshi Gupta Biswas and Suranjana Dasgupta
How to assist your clients to overcome the gap between what developers deliver and what the clients need to accomplish their tasks

Columns and SIG News

Editorial
By Sherri Martin-Hutchins, Newsletter Editor

Community News
By Mary Deaton, UUX Manager