STC Usability SIG Home
Learn About the Usability SIG
Get Involved in SIG Activities
Usability Resources
Topics in Usability

Topics in Usability

logo70x50.gif (1973 bytes)
Usablity Lab Rentals and Participant Recruiting

Facilities and Firms in USCanadaUK  Europe  Asia-Pacific
General Directories  and Adding a Listing

Related Topics:
User Statistics and Profiles
Building a Usability Lab
Recruiting Participants

This page contains names of facilities providing recruiting and facilities for usability research.

Facilities and Companies - US





Go to top of pageEurope

There is a database of German usability labs at

See the page of French usability resources


Go to top of pageAsia Pacific

Facility Codes:
ULAB = Usability specific equipment
FG = Interview/focus group rooms with no observation
MR = Research rooms with one-way mirror and observation rooms


General Directories for Participant Recruiting Firms

Most of these directories are for market research services and facilities which may also be suitable for use for usability work.

ESOMAR Directory of Research Organizations
This site includes companies from 100 countries

The site lists over 7,000 full service organizations, focus facilities, test kitchens, field services, malls, WATS houses, moderators, transcribers, recruiters and tab houses. Listings are for the United States and 75 other countries.

Green Book/Focus Group Directory
Online directories of market research and focus group companies.

Quirk's Market Research Review
Geographical Search for Focus Group Facilities
Online directories of market research and focus group facilities with links to research firm, on a general information site with articles and other resources for market research. The site includes companies that have paid to advertise--they also have a print directory for sale.

Association for Qualitative Research
UK based organisation with a directory that features comprehensive details of research agencies, independent researchers, fieldwork agencies, viewing facilities, etc 

British Market Research Association
Mainly focuses on larger corporate members. BMRA members must abide by the Market Research Society code of conduct. 

The Market Research Society
"The Market Research Society is the world's largest professional body for individuals employed in market research or with an interest in it." It is based in the UK.

Adding a Listing

This list is for companies that provide usability lab facilities and participant recruiting that can be rented for use by others. If you would like your company to be added to this list, or to update your listing, please send the following information to <stcharles at>.

  • Company name and web site (if available)
  • Address and contact information
  • Do you recruit participants?
    • Any restrictions (for example, only for sessions in your facility)
  • If you have a facility, does it have:
    • Interview rooms (no observation capability)
    • Market research rooms (mirrors or digital observation capability, observation rooms and recording capability)
    • Usability setup (record from screen, picture in picture or other techniques)
  • Any remote capabilities you offer, such as remote observation
  • If you offer or can help arrange translation services

Please note that updates are made on an irregular schedule by a volunteer staff. We reserve the sole right to determine the contents of this list.


This page was updated on 19 October 2008

Go to STC Society Web Site